Shipping & Returns


Shipping and Handling:
Art de Joie is pleased to now offer International shipping. Shipping rates are 1.3 times the US rate out of the country.  All orders are shipped from Crystal Lake, Illinois.   Cook County sales tax applies to Illinois residents. Approximate time from order placement to fulfillment is 3-5 days.  Once filled, an order shipped will take 1-5 days to deliver, depending on your location.  Please contact us if you require a speedier delivery.

Print orders are carefully packed and shipped in protective flat boxes via UPS, thus insured and tracked.    

sample flat-packed paper print
Flat rate pricing is as follows:
Individual Greeting Card - $1.50 (USPS)
Box of Greeting Cards - $4.95 (USPS)
Mini Originals and Small Prints - $4.95 (USPS)
Medium Prints - $9.95 (UPS)
Canvas Prints and Medium Originals - $39.95 (UPS)
Large Originals - $124.95 (UPS)

Shipping refunds may apply for large orders. Illinois residents also have the option of picking orders up at Crystal Lake studio (select "Studio Pick Up"). Please call for information at 773-484-8209.

Returns:
Returns are extremely rare. However, if you run into a problem and feel that you need to return an item, please email or call Joy Bauer at 773-484-8209.  All returns must be requested within 30 days of receipt of the items.  All items must be unused and in original, shipped condition.  Customer will bear the cost of return shipment in original container plus a 10% restocking fee.
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